SECURE COMMUNICATIONS

Encrypted support channels for dispute resolution, vendor applications, and security reports. All communications are signed and verified.

>> ENCRYPTED TICKET SYSTEM

Username

Order ID (Optional)

Routing Department

Message Content PGP ENCRYPTION REQUIRED

● TLS 1.3 ENCRYPTED NO LOGS POLICY ACTIVE

OPSEC PROTOCOLS

01. Mandatory Encryption: Any message containing sensitive data (addresses, tracking numbers, transaction IDs) sent without PGP encryption will be automatically purged.
02. Ticket Expiration: To minimize server footprint, resolved tickets are hard-deleted after 72 hours. Save your keys.
03. No Private Keys: Administrators will NEVER ask for your private key, mnemonic seed, or PIN. Report any such requests immediately.

Network Status

Primary Support Address

support@drughub-market-secure.onion

Avg Response

4H 12M

Queue Load

LOW

Admin Public Key

READ ONLY

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.2.19 (GNU/Linux)
Comment: DrugHub Official Administration Key <admin@drughub>
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=Y7u8
-----END PGP PUBLIC KEY BLOCK-----

Verification Fingerprint 7A91 2B3C 4D5E 6F7G 8H9I 0J1K 2L3M 4N5O

UTC Operation

Support staff operate primarily on UTC time. Messages received between 08:00 and 20:00 UTC receive priority handling. Emergency security reports are monitored by automated systems 24/7.